Volunteer Guidelines
Thank you for volunteering! It may sound like a cliché, but volunteers are key to the sucess of the event!
Tips for being Successful
- Read our website! As a volunteer, runners expect you to know everything. Get to know the event via our website here.
All Volunteers must read the Volunteer Guidelines. All information is important for the success of the GoodLife Fitness Toronto Marathon.
1. Volunteer Waiver. All volunteers must sign a waiver.
2. Personal Belongings. We do not suggest bringing personal belongings. It is your responsibility to keep your valuables safe. We are not responsible for lost or stolen items.
3. Volunteer T-Shirt. A volunteer T-shirt will be given to you when you check in. Make sure you wear it during your shift so that event officials, participants, spectators, and other volunteers can identify you.
4. Dress Appropriately. On the day of your shift, please check the weather. Since Toronto is known for its fluctuating weather throughout the day, it’s recommended that you check before your shift. Also, closed-toed shoes are required. No open-toed shoes are allowed.
5. Please be on Time. Being on time is important for the success of our event. Scheduled shifts work around road closures and race times so being late will interrupt the whole event.
6. Please show up! If you have confirmed a position and a time with the coordinator, ensure you show up for your assigned position. The positions are carefully filled and the runners depend on your help.
7. Conduct. Be considerate, polite, calm, and understanding when handling various situations. Ask a coordinator for help if an issue escalates or if you do not know the answer.
8. Age Requirement. We recommend those who are under 14 to come with a parent or guardian. Those between 14-16 should come with a friend.
9. Have Fun! Your smiles motivate the participants. Great customer service is what we strive for.